Hiring a tradesperson without asking the right questions is one of the most common ways homeowners end up with problems. A few minutes of conversation before work starts can reveal a great deal about how professional someone is — and whether they're right for your job.

Are you insured?

Public liability insurance protects you if a tradesperson damages your property or injures someone while working at your home. Always ask for proof — a professional will have it ready. Employer's liability insurance is also required if they have employees.

Can I see your qualifications?

For regulated trades — gas engineers, electricians, structural work — qualifications aren't optional. Ask which scheme they're registered with and verify it independently. For unregulated trades, ask about training, experience and any trade body memberships.

Do you have references?

Ask for two or three recent references from similar jobs in the local area. Then actually contact them. Ask whether the work was completed on time, within budget, and whether they'd use the tradesperson again.

What's included in the price?

Scope creep is one of the most common sources of disputes. Make sure the quote covers everything — materials, labour, waste disposal, and any follow-up visits. Ask what would cause the price to change, and get the answer in writing.

This advice is provided for general guidance only and does not constitute legal or professional advice. Always consult a qualified professional for your specific situation.