Privacy Policy

1.Who We Are

Hart Trusted Trades is an online directory of vetted local tradespeople and professional service providers operating across Hart District, Hampshire. We are the data controller for the personal information collected through this website.

If you have any questions about this policy or how we handle your data, please contact us at [email protected]

2.What Information We Collect

We may collect name and contact details submitted via our application form; business information provided as part of a trade membership application; general enquiry messages sent via contact forms or email; and website usage data collected via analytics tools.

3.How We Use Your Information

We use the information you provide to process and respond to trade membership applications; respond to general enquiries; maintain and update trade listings; improve the content and functionality of this website; and comply with any legal obligations.

We will not use your personal data for marketing purposes without your explicit consent, and we will never sell your data to third parties.

4.Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR: legitimate interests (to operate and improve our directory service); contract (to process trade membership applications); consent (where you have explicitly agreed); and legal obligation (where required by law).

5.Cookies and Analytics

This website uses cookies to analyse website traffic and improve your experience. Analytics data is aggregated and does not identify you personally.

You can accept or decline non-essential cookies via the cookie banner displayed when you first visit the site.

6.How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes it was collected. Application data is retained for the duration of a trade's membership and for a reasonable period thereafter. Enquiry data is retained for up to 12 months unless there is an ongoing reason to keep it longer.

7.Sharing Your Data

We do not sell, rent or trade your personal data. We may share data with trusted third-party service providers who assist us in operating this website, but only to the extent necessary and under appropriate data processing agreements.

We may also disclose data where required by law or to protect the rights, property or safety of Hart Trusted Trades or others.

8.Your Rights

Under UK GDPR, you have the right to access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict how we process your data; withdraw consent at any time; and lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, please contact us at [email protected]

9.Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10.Contact Us

If you have any questions, concerns or requests regarding this privacy policy or your personal data, please contact us at [email protected]