When a job needs doing, most homeowners know to get more than one quote. But collecting three numbers and picking the lowest isn't really due diligence — it's a lottery. Here's how to make quotes work for you.

Get at least three quotes

Three quotes gives you a meaningful range. One quote tells you nothing. Two is a coin flip. Three starts to reveal what the market rate actually is for your job — and flags any outlier that's suspiciously cheap or unexpectedly expensive.

Make sure you're comparing like for like

A quote is only useful if it covers the same scope of work. Ask each tradesperson to quote for exactly the same specification — same materials, same finish, same access requirements. If one quote is significantly cheaper, it's worth asking what's been left out.

What a good quote should include

• A clear description of the work to be carried out
• The materials to be used (brand, grade or specification where relevant)
• Labour costs broken out separately if possible
• An estimated start date and duration
• Payment terms and any deposit required
• VAT status — whether the price is inclusive or exclusive

Written quotes only

A verbal quote is not a quote — it's a rough number that can change the moment work starts. Always ask for something in writing, even if it's just a detailed email. This protects both you and the tradesperson.

The cheapest quote isn't always the best value

A low quote can mean a tradesperson is hungry for work, efficient, or simply undercharging. It can also mean they've cut corners on materials, underestimated the job, or plan to add costs once they've started. Ask questions before you commit.

This advice is provided for general guidance only and does not constitute legal or professional advice. Always consult a qualified professional for your specific situation.